INNOVATIVE THINKING
RIGOROUS APPROACHES
REAL WORLD IMPACT

 

Mr. Jensen S. Chiu

Mr. Jensen Chiu is a Senior Research Associate and Quality Measurement Lead in IMPAQ’s Payment Models & Quality Measurement Practice Area. He provides resourcing, business development, and project leadership across multiple contracts and projects.

Expertise

Mr. Chiu has more than 12 years of experience in quality measurement, testing, and implementation. Throughout his career, Mr. Chiu has had direct oversight for $27 million in project budgets, serving in the roles of project director, acting project director, project manager, and senior oversight. To meet a range of federal government, nonprofit, and private entity client needs, Mr. Chiu has a strong record of accomplishment in building high performing teams including projects with over 50 researchers, analysts, consultants, and subcontractors.

Clients

Mr. Chiu has served in leadership roles for various federal clients in topics that included enrollment certification processes and measurement projects (Quality Rating System, Patient Safety, Medicare Parts C&D, medical association pathology, and End Stage Renal Disease).

Prior Experience

Prior to joining IMPAQ, Mr. Chiu provided leadership at a cardiovascular medical association, where he had operational oversight for a seven-member team that orchestrated efficient processes for developing and implementing over 300 measures.

Mr. Chiu also spearheaded or participated in seven process improvement activities including the 2017 National Quality Forum (NQF) Kaizen Lean event that resulted in many re-engineered processes.

Mr. Chiu serves as IMPAQ’s ambassador to the national Core Quality Measures Collaborative (CQMC) which is convened by America’s Health Insurance Plans, in partnership with the National Quality Forum and the Centers for Medicare & Medicaid Services. Mr. Chiu has served on the Board of Directors of the American Association of Cardiovascular and Pulmonary Rehabilitation (AACVPR). He has also served as chair on the Montgomery County Public Library Board of Directors.

Education

Mr. Chiu earned a Master of Health Administration (MHA) degree from Cornell University and earned his Bachelor of Arts (BA) degree in political science from Case Western Reserve University. He has a Lean Healthcare Process Improvement Certification, is Six Sigma Green Belt trained, and is a Stanford Certified Project Manager (SCPM).

Previous Papers

Jennings, R., Chiu, J., & Desautels, R.(2019, June). Leveraging Lean Methodologies to Drive Improvements in Federal Health Care and Time Savings. Poster presentation at the AcademyHealth Annual Research Meeting (ARM), Washington, DC.​

Messenger-Jones, E., & Chiu, J. (2019, June). Using Process Improvement Tools to Help States Enforce Mental Health Parity Regulations. Poster presentation at the AcademyHealth Annual Research Meeting (ARM), Washington, DC.​

Messenger-Jones, E., Chiu, J., & Pick, A. (2019, January). Using Form Filing Reviews to Enforce Mental Health Parity Regulations. Presentation at the AcademyHealth National Health Policy Conference, Washington, DC.

Thomas RJ, Balady G, Banka G, Beckie TM, Chiu J, Gokak S, Ho PM, Keteyian SJ, King M, Lui K, Pack Q, Sanderson BK, Wang TY. (2018). ACC/AHA clinical performance and quality measures for cardiac rehabilitation: a report of the American College of Cardiology/American Heart Association Task Force on Performance Measures. Circ Cardiovasc Qual Outcomes. 2018;11:e000037. doi:10.1161/HCQ.0000000000000037.

Thomas RJ, Chiu J., Goff D, King M, Lahr B, Lichtman SW, Lui K, Pack QR,  Shahriary M. (2014). Reliability of Abstracting Performance Measures: Results of the Cardiac Rehabilitation Referral and Reliability (CR3) Project.  Journal of Cardiopulmonary Rehabilitation and Prevention, 34(3), 172-179.