Ms. Kayla Renals

Kayla Renals is IMPAQ's Chief of Staff and reports to the President. She provides strategic direction, prioritization, and operational execution to the IMPAQ portfolio of work, and works to align company strategy and best practices across divisions.


A proponent of operational excellence and execution, Ms. Renals is personally and professionally committed to realizing solutions to complex challenges, particularly those related to the efficient delivery of health services and the implementation of health policies. Ms. Renals has a clear understanding of challenges within the health care sector, specifically, the challenges federal health clients face in service to their missions. With her background, Ms. Renals supports IMPAQ in delivering creative solutions to address the needs of clients, patients, and other stakeholders affected by our work.

Prior Experience

Prior to joining IMPAQ, Ms. Renals served for six years at the Centers for Medicare and Medicaid Services (CMS), where she held several roles with progressive levels of accountability in the daily management and execution of priorities and operations on multiple major, national quality and safety initiatives. Ms. Renals most recently served as Special Assistant to the CMS Chief Medical Officer and Director of the Centers for Clinical Standards and Quality, and provided independent management of the daily operations, prioritization, and internal/external communications for a Center of approximately 850 staff members.

Ms. Renals has also helped to execute several nationally scaled initiatives at CMS that have delivered significant impact to the health and wellbeing of patients, their families, and the health care system. One of these was the Partnership for Patients and Hospital Improvement Innovation Networks, a CMS campaign spanning 2011 through 2020, which aimed to reduce harm to patients in the acute care setting through bold, quantitative goals. This national campaign galvanized advocates, clinicians, providers, and patients to work together to improve the quality and safety of acute care delivered in the United States and its territories.

Prior to her time in the federal government, Ms. Renals served in a variety of roles in the private sector on healthcare quality and safety contracts, as well as in marketing and advertising.


Ms. Renals earned her bachelor's degree in English writing from Marist College, as well as a master's degree in public administration from Villanova University.