Working at IMPAQ

Thank you for your interest in working at IMPAQ.

IMPAQ is in the final stages of completing its full integration with the American Institutes for Research (AIR). Please note that all job postings will soon be posted exclusively on the AIR Job Listings page.

Visit the AIR Careers page to learn more about working at AIR.

At IMPAQ, we look for candidates who are entrepreneurial, innovative, and collaborative. Our staff contribute to meaningful, challenging work within several markets that affects the lives of millions around the world. 

IMPAQ hires in the following areas:

Research & Technical Assistance

  • Communications Solutions
  • Education
  • Health
  • Human Services
  • International Development
  • Labor
  • Survey Research
  • Technology Solutions


  • Accounting & Finance
  • Administrative Support
  • Business Development
  • Corporate Development
  • Human Capital
  • Information Technology
  • Pricing & Legal

Our People Are Our Greatest Asset

At IMPAQ, we recognize that our people are our greatest asset. That is why we place the highest priority on hiring, supporting, and developing exceptional talent. We strive to provide a collaborative, intellectually challenging, and inclusive work environment where everyone has a voice and can contribute.

Investment in our staff does not end with salary increases and bonuses. We offer a competitive benefits package, a clear career development framework, and growth opportunities within a continuously expanding company.

Work that Matters

Our work informs policies that affect the lives of millions around the globe. From improving patient safety policies to helping improve food delivery to hungry children, our staff come into work every day knowing that their work is making a real, substantial difference. That’s part of our mission and values.

IMPAQ’s commitment to positively impacting the world does not end at our office doors. We are also committed to helping those in need with our Corporate Social Responsibility team. Through our community engagement, corporate giving, and relationship with the American Heart Association, we are IMPAQ-ting people in positive ways.

Intellectually Challenging 

Our positions offer intellectual challenges that keep staff motived and engaged. We offer a broad range of research, evaluation, and implementation projects within several research markets in the United States and abroad. At IMPAQ, you’ll have the opportunity to intellectually challenge yourself and use your experiences to take your work to the next level.

An Inclusive Environment

At IMPAQ, we operate as a team. The company started as a family business, with only two researchers, Sharon and Jacob Benus, working out of their basement in Baltimore. Though we’ve grown exponentially, we still offer the same inclusive work environment with a focus on what really matters to us, our people. No matter your position, when you join IMPAQ you will have a seat at the table and your team will listen to your ideas.

Opportunities to Advance Your Career

Since 2001, IMPAQ has grown from a two-person family company, to an internationally recognized research and evaluation firm with more than 400 employees. IMPAQ’s continued development creates countless opportunities for staff at all levels of their careers. Not only does our growth provide opportunities for promotions, it also offers leadership opportunities within each division of the company.

Are you a Vice President who wants room to build a practice, an Associate who wants to take on larger projects, or an Analyst who wants to build a solid reputation in your field? We have a place for you.

A Healthy Work-Life Balance

At IMPAQ, we understand that we employ real people with real lives. That’s why we are dedicated to providing a flexible work environment that allows our staff to maintain a healthy work-life balance -- one of the many reasons why we have been recognized by the Baltimore Sun and Washington Post as a Top Workplace.

We also recognize that our staff cannot support a healthy work-life balance if they are not receiving a living wage. In 2015, we adopted the Maryland living wage for all staff, including in our Columbia, MD Survey Research Center. We believe that through our work and our operations, we can have a positive impact on the communities in which we operate.

Our Commitment to Diversity

At IMPAQ, we are committed to providing an intellectually and culturally diverse work environment. Our staff represent more than 25 countries around the globe. In our experience, the combination of talented people from a variety of backgrounds creates a strong, well-rounded organization. Our commitment to diversity earned us the James W. Rouse Diversity Award from the Chesapeake Human Resources Association.

In addition, our entrepreneurial spirit and commitment to intellectual diversity is infused throughout the organization. Staff have opportunities to collaborate on a broad range of projects across several markets. These collaborations generate new ways of thinking and help us consider challenges from many different perspectives. We value the contributions of each team member and encourage staff to pursue their own research interests.

IMPAQ Is an Equal Opportunity Employer

Diversity is fundamental to IMPAQ’s culture and is reflected in our staff recruitment, development, and engagement activities. All qualified applicants will receive consideration for employment without discrimination. It is IMPAQ’s policy to provide equal employment opportunities without regard to race, color, religion, sex, national origin, genetic information, sexual orientation, gender identity, marital status, age, veteran, or disability status. We take affirmative action to offer employment and advancement opportunities to all applicants including minorities, women, veterans, and individuals with disabilities. IMPAQ uses E-Verify to confirm identity and work authorization with both the Social Security Administration and the Department of Homeland Security.

View more information about your equal employment opportunity rights from the EEOC (PDF).

Are You a Good Fit?

We seek candidates who have innovative ideas, an entrepreneurial spirit, and a collaborative work ethic. Our founders often say that we hire people who are smart, hardworking, and nice. If this describes you, and you’re passionate about one or more of our markets, apply to our open positions.