IMPAQ Continues to Support Access to Affordable, Quality Health Insurance through CCIIO Marketplace Operations Support Contract

Columbia, MD


March 10, 2020

IMPAQ has been awarded the Center for Consumer Information and Insurance Oversight (CCIIO) Marketplace Operations Support contract by the Centers for Medicare and Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services.

Through the award, IMPAQ will continue to provide services to support CMS in all aspects of operations related to the display, certification, and management of qualified health plans (QHPs) offered through

IMPAQ will work with CCIIO for the next three years to provide continued technical, analytic, policy, and operational support for the evaluation, review, and maintenance of QHPs to be offered on the health insurance exchanges. IMPAQ’s work includes certification reviews and operational guidance, trainings, and outreach for key stakeholders.

IMPAQ has supported CCIIO’s Exchange operations since 2013. The IMPAQ team’s diverse technical expertise and innovative approach to improving operational processes were instrumental in securing this contract for the third time. Our advanced analytic capabilities, including building “what-if scenario dashboards,” have supported CCIIO leadership in making informed policy decisions. 

“IMPAQ is proud to contribute to building a health insurance marketplace that meets the needs of US consumers,” says Dr. David Baker, Executive Vice President of IMPAQ Health. “We look forward to continuing to support CCIIO in implementing and enhancing this vital public resource.”

IMPAQ’s work supporting CCIIO directly affects millions of consumers who sign up for health insurance plans through government exchanges each year. Our expertise in ensuring that plans meet regulatory standards helps guarantee that all consumers can choose from affordable, high quality plans.

About IMPAQ Health

IMPAQ Health helps Federal, state and local governments, health care systems, community organizations, and other stakeholders improve access, quality, and equity in the US health care system.